Many events for DeVos Place will have tickets sold the day of the show only.
For Ticketmaster ticketed events,
tickets can be purchased at Ticketmaster.com
and at the DeVos Place, DeVos Performance Hall and Van Andel Arena Box Office. For Ticketmaster ticketed events, cash, Mastercard, Visa, American Express and Discover are accepted.
For AXS ticketed events,
tickets can be purchased at AXS.com
and can NOT
be purchased at the DeVos Place, DeVos Performance Hall or Van Andel Arena Box Office.
DeVos Place is proud to offer a 3 day return policy up until a week prior to the event date for tickets purchased in person at the box office. Purchases made through Ticketmaster are also subject to the 72 hour return policy offered through Ticketmaster. This policy does not apply to presale tickets. There are no refunds on tickets purchased during an event presale.
Patrons who have accessible seating needs for a Ticketmaster event may purchase tickets online at Ticketmaster.com
or by phone at the Ticketmaster ADA number at 800-877-7575 or visit the box office in person during box office hours listed above. Fans that require accessible seating must request this at the time of purchase. Patrons who have accessible seating needs for an AXS event may purchase tickets online at AXS.com.
Will Call Hours:
For specific Will Call hours, please refer to the event information page for that specific event.
Will Call Location:
Will Call is located at the DeVos Place Box Office in the Grand Gallery. For specific Will Call information, please refer to the event information page for that specific event.
Requirements for Picking up Tickets from Will Call:
A photo ID of the person who placed the order is required to pick up tickets. It is also helpful to present the credit card used for payment, however, this is not required.
Gift certificates are available for purchase in person at the box office. Gift certificates for tickets are available in any denomination. Ticket gift certificates must be redeemed in person at the box office and may be used for events sold at the box office. Please note that they are not valid for Grand Rapids Griffins hockey games or AXS ticketed events.