DeVos Place Box Office Hours:
Box office hours are subject to change.
Monday through Friday 10:00AM - 5:00PM
Saturday, Sunday and weekday evenings: based upon event schedule.*DeVos Place & Van Andel Arena box offices are currently closed until further notice. Click here for more information.*
Box Office Contact Info:
303 Monroe NW
Grand Rapids, MI 49503
The DeVos Place box office is located in the Grand Gallery entrance on Monroe Ave.
Many events for DeVos Place will have tickets sold the day of the show only.
For Ticketmaster ticketed events, tickets can be purchased at Ticketmaster.com
and at the DeVos Place Box Office.
For Ticketmaster ticketed events, cash, Mastercard, Visa, American Express and Discover are accepted. For all other events at DeVos Place, payments must be made with cash only. Call for more details.
DeVos Place is proud to offer a 3 day return policy up until a week prior to the event date. Purchases made through Ticketmaster are also subject to the 72 hour return policy offered through Ticketmaster. This policy does not apply to presale tickets. There are no refunds on tickets purchased during an event presale.
Accessible seating for events with reserved seats may be purchased at our box office in person, online at Ticketmaster.com
or by phone at the Ticketmaster ADA number at 800-877-7575.
Will Call Hours:
For specific Will Call hours, please refer to the event information page for that specific event.
Will Call Location:
Will Call is located at the DeVos Place Box Office in the Grand Gallery. For specific Will Call information, please refer to the event information page for that specific event.
Requirements for Picking up Tickets from Will Call:
A photo ID of the person who placed the order is required to pick up tickets. It is also helpful to present the credit card used for payment, however, this is not required.
Gift certificates are available for purchase in person at
the DeVos Place or DeVos Performance Hall box offices or by phone at
616-742-6600 during regular box office hours. A $3 handling fee will apply to
all phone orders. Gift certificates must be redeemed in person at the DeVos
Place or DeVos Performance Hall box offices and may be used for any events sold
at the DeVos Place or DeVos Performance Hall box office.