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Ticketing Information

Box Office

DeVos Place Box Office Hours:
Box office hours are subject to change.

Monday through Friday 10:00AM - 5:00PM
Saturday, Sunday and weekday evenings: based upon event schedule

Box Office Contact Info:
DeVos Place
303 Monroe NW
Grand Rapids, MI 49503

The DeVos Place box office is located in the Grand Gallery entrance on Monroe Ave.

Purchasing Tickets

Many events for DeVos Place will have tickets sold the day of the show only.

For Ticketmaster ticketed events, tickets can be purchased at Ticketmaster.com and at the DeVos Place Box Office.

For Ticketmaster ticketed events, cash, Mastercard, Visa, American Express and Discover are accepted. For all other events at DeVos Place, payments must be made with cash only. Call for more details.

DeVos Place is proud to offer a 3 day return policy up until a week prior to the event date. Purchases made through Ticketmaster are also subject to the 72 hour return policy offered through Ticketmaster. This policy does not apply to presale tickets. There are no refunds on tickets purchased during an event presale.

Accessible Seating:
Accessible seating for events with reserved seats may be purchased at our box office in person, online at Ticketmaster.com or by phone at the Ticketmaster ADA number at 800-877-7575.

Will Call

Will Call Hours:
For specific Will Call hours, please refer to the event information page for that specific event.

Will Call Location:
Will Call is located at the DeVos Place Box Office in the Grand Gallery. For specific Will Call information, please refer to the event information page for that specific event.

Requirements for Picking up Tickets from Will Call:
A photo ID of the person who placed the order is required to pick up tickets. It is also helpful to present the credit card used for payment, however, this is not required.
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